Customers in Austria have given positive ratings to the Home Delivery service provided by logistics company Gebrüder Weiss. This is the result of a recent customer survey involving nearly 2,000 respondents. Overall, 92.5 percent of respondents said they were very or somewhat satisfied with the service. The Home Delivery business covers the transportation of bulky goods such as furniture and large household appliances directly to consumers’ homes, including unpacking, installation, and assembly by a delivery team.

The delivery teams themselves play a key role in achieving these high levels of customer satisfaction. A total of 93.5 percent of respondents rated the employees as friendly and professional. At the same time, the survey also identified areas for further improvement. The most frequently mentioned requests were for more precise and narrower delivery windows as well as greater transparency regarding current shipment status.

“The survey confirms the high quality of service provided by our delivery teams. At the same time, it shows us what kind of information customers now expect throughout the delivery process,” says Peter Schafleitner, Member of the Management Board of Gebrüder Weiss. “That is why we are introducing more transparent shipment tracking for Home Delivery. Going forward, recipients will be able to track the status of their delivery more closely in real time, receive notifications via text message or email, and add services such as the removal of old appliances directly when scheduling their delivery.”

About the Customer Survey
On behalf of Gebrüder Weiss, 1,967 recipients of Home Delivery shipments in Austria participated in an online customer survey. All respondents had received a delivery from Gebrüder Weiss between December 2025 and February 2026. The survey was conducted by the Gebrüder Weiss subsidiary dicall – Weiss Logistik Systeme GmbH.

In his opening remarks, Senger-Weiss stressed the significance of the new location, which is intended to deliver efficient processes and long-term growth. "The Logistics and IT Center represents a momentous step forward for our organization. We are making this investment in full awareness of the economically challenging environment; we are creating infrastructure that is designed for a period of decades," said the CEO. "The tight meshing of IT with logistics enables us to further advance key processes, making supply chains even more transparent and secure for our customers."  

The expansion simultaneously reinforces the Vorarlberg location and its status as a major crossroads for the international flow of goods. At the opening ceremony, Governor Wallner underscored the implications of the project for the region: "This investment is a clear commitment to Vorarlberg as a business location. High-powered logistics are the lifeblood of our export-oriented economy, and they strengthen our industries' competitiveness in the global market."

Integrated location with optimized space efficiency
The Logistics and IT Center offers a total area of some 31,000 square meters and its design rigorously follows a holistic concept. The logistics, office and technology sections are housed vertically, facilitating the efficient use of the scarce land resources available in Austria’s Rheintal region. In terms of its functionality, it compares to an significantly larger conventional logistics area but has a far smaller footprint.

In addition to the automated high-bay warehouse with its capacity of 68,000 pallets, the center also includes a manual warehouse and a three-story office building for some 400 employees. This is home to the central Gebrüder Weiss IT unit, along with staff from the logistics and other departments. The complex therefore serves as an integrated campus that forges closer links between its various functions, accelerating process optimization.

Automation: the platform for high-performance processes
With its 13 bays, the 34-meter-tall warehouse forms the heart of the complex. Its fully integrated intralogistics system independently controls the flow of goods. Up to 160 pallets can be stored and up to 200 pallets retrieved per hour, making the center one of the largest fully-automated facilities in Europe.

Autonomous storage and retrieval technology, driverless conveyance vehicles, and digitally-guided materials-handling equipment all feature within this environment. Even before construction commenced, the entire system was simulated and optimized using a digital twin. However, people still play key roles: employees monitor and manage the processes, intervening when necessary.   

"Automation and data-based systems are crucial components of supply chains, keeping them stable and running efficiently even under fluctuating conditions. They enhance process speed and transparency. But in the end, the human being is still at the helm, verifying the processes and assuming responsibility," comments Senger-Weiss.

Strategic choice of location and sustainable construction methods
The primary advantage of the site is its close proximity to the Wolfurt cargo terminal, which enables the efficient coupling of road and rail transport ­– and helps to reduce emissions and traffic congestion. At the same time, Gebrüder Weiss customers profit from the location which – being close to the borders of Austria, Switzerland, Liechtenstein and Germany – is a crossroads and interface for mainstream European merchandise flows.

Sustainability also factored into both the construction and operation of the campus. For instance, reduced-CO₂ concrete was used; producing it releases about 35% less carbon dioxide than with traditional materials. The energy concept is supplemented by a photovoltaic system that generates some 1.5 Megawatts of peak power, green roofs and initial charging infrastructure for electric-powered vehicles.

Milestone in corporate history
A total investment volume of approximately 100 million euros makes the Logistics and IT Center an integral component in the long-term site and growth strategy at Gebrüder Weiss.

"But this construction project marks more than a new stage in the evolution of our organization," Senger-Weiss says. "Here we are consolidating the merchandise flows of the region's entire export industry and providing a launchpad for its worldwide distribution. By meshing logistics capacity with state-of-the-art automation technology, it will deliver greater efficiency and transparency for our customers, thereby also multiplying the location's competitiveness."

The logistical and technical standards applied in this project will provide the blueprint for further site expansions. An additional automated logistics terminal is currently being planned at the Swiss location in Pratteln, near Basel, and it will be based on this template.

Fact Box: Logistics and IT Center Vorarlberg

Location: Hohe Brücke Industrial Zone, Wolfurt, Vorarlberg, Austria
Investment: Approximately 100 million euros
Construction period: April 2024 – February 2026

Space & capacity:

• Total area: 30,800 m²
• Logistics area: 24,000 m²
• Jobs: ca. 400
• Integrates logistics, IT and central corporate divisions at one location for the first time

Technology & automation:

• High-bay warehouse: 34 meters tall, 68,000 pallet capacity
• Automated intralogistics systems in operation: 13 automatic storage and retrieval systems, 33 driverless conveyance vehicles
• 8 order-picking stations with elevating and lowering tables and other lifting equipment

Location & transport links:

• In immediate vicinity of the Wolfurt cargo terminal, combined road-rail connection
• Located near the juncture of four European countries, close to major central European transport routes

Sustainability:

• Low-carbon concrete (-35% emissions)
• 1.5 MWp photovoltaic system covers a major part of the company's own electricity needs
• Rooftop plantings and biodiversity projects (e.g. beekeeping)
• Charging infrastructure for electric vehicles
• The sprinkler tank doubles as a heat reservoir
• Subsidies for public transportation, no expansive parking lots

How satisfied are customers with Gebrüder Weiss’s services? This was the key question in a global customer satisfaction survey conducted among more than 1,500 customers in Europe, Asia, and the United States. The results are highly positive and reaffirm the company’s strong service quality, consistent with findings from the 2022 survey. On a six-point scale ranging from 1 (very satisfied) to 6 (not satisfied at all), Gebrüder Weiss achieved an overall satisfaction score of 1.87, slightly improving on the previous rating (2022: 1.88). In total, 84 percent of respondents rated the company with the top marks of 1 or 2.

Gebrüder Weiss received particularly strong feedback for its personalized customer service, with the Sales Support team earning a top score of 1.64. Performance in warehouse logistics also impressed customers, who praised the company’s fast and seamless project execution (average score: 1.61) and rated Gebrüder Weiss as highly innovative (average score: 1.91).

The recommendation rate was correspondingly high: nearly 97 percent of customers said they would recommend Gebrüder Weiss, and more than three-quarters (77.6 percent) have already done so. In an industry comparison, the company remains highly competitive: 31 percent of respondents rated Gebrüder Weiss better than its competitors, and about 63 percent rated it on par.

Focus on Digitalization and Supply Chain Management
Gebrüder Weiss also demonstrates strong performance in the areas of digitalization and supply chain management. Nearly half of all respondents use the company’s digital customer platform myGW, with usage in Germany reaching 79 percent. The most frequently used features include communication tools and quote management, though customers also identified further potential for improvement in these areas.
When it comes to handling supply chain disruptions, respondents particularly appreciated Gebrüder Weiss’s timely communication, while expressing a desire for even more proactive solution proposals.

“This study provides valuable insights into our customers’ expectations. We clearly see the need to continue expanding the digitalization of our service processes and to further enhance customer support through intelligent supply chain management. Real-time data, continuous analysis, and tailored consulting are key to achieving our shared goal – transparent, efficient, and resilient supply chains,” said Peter Schafleitner, Member of the Management Board at Gebrüder Weiss. He added that customer satisfaction is not a one-time result but an ongoing development process that the company continuously drives forward.

About the Study
The customer satisfaction survey was conducted by dicall – Weiss Logistik Systeme GmbH, a subsidiary of Gebrüder Weiss, between June and August 2025. A total of 1,541 customers from 26 countries participated via telephone and online interviews.

Gebrüder Weiss is further expanding its transport and logistics services in Poland: since the beginning of 2025, the international logistics company has also been offering its customers national and international partial and full truck loads (LTL / FTL) as well as additional warehousing and logistics solutions, including order picking. Companies can use the myGW customer portal to track their shipments in real time and have all documents available in digital form. The new services complement Gebrüder Weiss’ existing logistics, air and sea freight services on offer since 2020. As a result, the team is growing to 70 employees.

“Our goal is to offer companies in Poland with a first-class and comprehensive range of logistics services,” emphasizes René Stranz, Area Manager Slovakia and Poland at Gebrüder Weiss. “By combining different modes of transport, our customers will be able to react even more flexibly to market requirements and make their supply chains more efficient in the future.” Poland has become a sought-after production and warehousing location within Europe. Its economy grew three times faster than the EU average in 2024 thanks to rising consumer spending. Poland is an important trading partner and export market, especially for German companies, but also for imports from Asia and the US. At the same time, the transport infrastructure is being continually expanded, including a new major airport with an international freight center.

Today, Gebrüder Weiss in Poland has branches in Krakow, Wroclaw, Gdynia and Warsaw. Its customers come mainly from the high-tech, automotive, consumer goods and e-commerce industries. In addition to transport, the logistics provider also handles the storage and order picking of pharmaceuticals that require special refrigeration for companies in the pharmaceutical industry. In order to optimize its customers' supply chains even more comprehensively, the logistics company is also planning to expand its offer as a Lead Logistics Provider in the medium term. “Depending on how the economy develops, further locations are also possible,” says Maciej Szczyglowski, Country Manager Poland Land & Logistics at Gebrüder Weiss. “For example, in Wroclaw or Katowice, where we can imagine new logistics terminals for goods handling.”

The global logistics company Gebrüder Weiss is responsible for transporting the solar system to Uganda: "This is an exemplary initiative by companies in the region that helps to give the local population a perspective for the future – and it also makes ecological sense. Solar energy instead of fossil fuels: a sustainable aid project that we are happy to support," says Andreas Bilgeri, Manager of Gebrüder Weiss Air & Sea Wolfurt. The solar energy system will be packed into a 40-foot sea freight container and sent on its way before Christmas. It will first travel by rail from Wolfurt to Rotterdam and then by ship to Mombasa (Kenya). The rest of the journey to Uganda will be by truck.

"I am pleased to partner with Gebrüder Weiss, a globally experienced logistics company based in Vorarlberg. Their expertise streamlines our coordination processes and ensures the solar system will arrive safely and on schedule," says Matthias Burtscher, coordinator of the aid campaign. With the support of many volunteers, the donated PV system modules were assembled, tested and packed at his company's premises before being transported.

About the project

"Solar Power for Palorinya" is a joint project of the Catholic missionary order of the Comboni Missionaries – represented locally by Brother Erich Fischnaller – and numerous companies, associations and individuals from Vorarlberg, Liechtenstein and South Tyrol. Fischnaller, who was born in South Tyrol and began his missionary work in Africa 50 years ago, has been involved in the Palorinya refugee center since 2016. More than 125,000 people live there, most of whom have fled the civil war in neighboring Sudan. The new solar energy system not only helps save on the high cost of diesel fuel but also makes the most of Uganda's climatic conditions. Due to its location on the equator, the sun shines at a consistently high intensity almost all year round.

Gebrüder Weiss looks back on 25 years of air and sea freight transports in Japan. “The decision to gain a foothold in Japan has turned out to be the right strategy in the long term. Companies in the island nation manufacture their products for recipients all over the world. So, their goods are present in numerous supply chains within the Gebrüder Weiss network,” explains Michael Zankel, Regional Manager East Asia / Oceania at Gebrüder Weiss.

Owing to its strong industrial base, Japan had developed into one of the world’s most successful economies by the end of the 1980s, and today ranks fourth in terms of GDP. “It therefore made sense to incorporate Japan and the Asian-Pacific region into the global network of Gebrüder Weiss to offer these companies solutions for their logistics requirements,” recalls Stefan Aebi, Country Manager Japan at Gebrüder Weiss. There are five major transshipment centers strategically located for sea freight transports with container ports in Tokyo, Yokohama, Nagoya, Kobe, and Osaka. The airports in Tokyo and Osaka offer connections to the air freight network.

Congratulations on the 25^th anniversary also came from long-time customers that Gebrüder Weiss has provided with transport services since the company’s early years in Japan. “Gebrüder Weiss has always supported us reliably with excellent logistics services in times of the pandemic and other global challenges. We have gained a lot of added value from the company’s professionalism and innovative power, and we greatly appreciate this trusting partnership,” says Hisaya Shiga, Assistant to the Head of Sales – Functional Clothing at Kurabo, a Japanese textile and chemical manufacturer. Other customers come from the automotive and mechanical engineering sectors. But the activities of the 40-strong team in Japan are not limited to specific industries. “We also take care of furniture, food and beverages,” Stefan Aebi explains.

In year 25 after entering the market, Gebrüder Weiss offers its air and sea freight services at three locations in Japan’s major economic hubs: in the capital Tokyo, in Osaka and in Nagoya, a central hub of the automotive, aviation and textile industries. The Southeast and East Asian network is complemented by branches in South Korea, China, Hong Kong, Vietnam, Malaysia, and Singapore.

Twenty years after entering the Serbian market, the international transport and logistics company Gebrüder Weiss take positive stock. “Serbia has undergone a remarkable economic development in recent years. Our decision to establish a central logistics hub for the Western Balkans here has proven to be the right one,” explained Wolfram Senger-Weiss, CEO of Gebrüder Weiss, to media representatives in Belgrade on October 18.

Serbia has developed into an attractive procurement market for automotive parts, food, textiles, and furniture, with around 70 percent of exports going to the EU. In addition, the Balkan country is the main supplier of agricultural products to many of its neighboring countries, including Albania, Bosnia and Herzegovina, Montenegro and North Macedonia.

Today, Gebrüder Weiss offers its customers in Serbia land, air and sea freight transport, customs clearance and logistics solutions. Groupage freight shipments go to neighboring countries and the EU single market several times a week. The logistics provider has a total of 20,000 square meters of logistics space in the country. In 2023, the company generated net revenue of 53 million euros.

In addition to its headquarters in Dobanovci near Belgrade, Gebrüder Weiss has three other locations in Serbia: in Novi Sad in the north and in Niš and Strojkovce near Leskovac in the south. A new logistics warehouse in Dobanovci recently commenced operations. The company has already invested over 20 million euros in its logistics facilities. “By the end of the year, we will have invested an additional million euros in our home delivery services and additional warehouse space,” says Thomas Schauer, Regional Manager for Central and Southeastern Europe at Gebrüder Weiss.

Another area of focus is sustainability. For example, the Dobanovci location obtains all of its electricity from a solar power plant, reducing CO2 emissions by 90 tons per year. Eight natural gas trucks (CNG) operate on four routes for the consumer goods industry. In addition, detergents and cleaning agents are transported sustainably by rail to Germany. “Every year, 1,500 containers roll by rail from Budapest to the Ruhr area. This saves us more than a thousand tons of CO2 compared to conventional truck transport,” explains Roland Raith, Country Manager Serbia at Gebrüder Weiss. Next year, zero-emission e-transporters will also be used for deliveries to end customers in Serbia.

Starting with a small office in Belgrade in 2004, Gebrüder Weiss now employs 300 people in Serbia. Gebrüder Weiss was one of the first logistics companies to implement the principle of dual training for young professionals there. Since 2018, young professionals have been receiving both on-the-job and academic training in cooperation with the Transport and Technical School in Belgrade. “We offer young professionals long-term career prospects in a range of logistics occupations,” says Roland Raith.

Gebrüder Weiss Serbia at a glance:

• Founded: 2004
• 2023 annual revenue: 53 million euros
• Employees: 300
• Logistics area: 20,000 square meters
• Investment volume since market entry: over 20 million euros
• Latest expansion: 3,600 square meters of new warehouse space at the Dobanovci headquarters
• Overland shipments handled in 2023: 290,000
• Home deliveries in 2023: 62,000

The international transport and logistics company Gebrüder Weiss has extended its logistics terminal in Tbilisi, Georgia, by some 13,000 square meters in a move that will further expand its capacities in the Caucasus region. “This expansion is our response to the rising demand for transport and logistics services in the region, which are growing largely due to the increase in trade between the European Union, Georgia, and its neighbors Armenia and Azerbaijan,” explains Wolfram Senger-Weiss, CEO at Gebrüder Weiss.

“This is the third time we have expanded the logistics center since it opened twelve years ago. With this move, the first expansion in 2019, and the location’s connection to the railway network the following year, we now have a total of 142,000 square meters of warehousing,  handling space, railway, parking and open area at Tbilisi, with over 177 staff providing a full range of logistics services to our customers in the region,” explains Alexander Kharlamov, Country Manager for Georgia at Gebrüder Weiss. “We are also using this expansion as an opportunity to further build out our transport services in the Caucasus region and to ramp up our collaboration with Kazakhstan, Uzbekistan and other Central Asian countries. This will benefit our international key account customers, too,” adds Thomas Moser, Regional Manager Black Sea/CIS at Gebrüder Weiss. The most recent investment of 11.5 million euros in the Tbilisi terminal brings the company’s total investment in the location to more than 25 million euros since its inception.

More than a decade ago, Gebrüder Weiss recognized the untapped economic potential held by Georgia and the geostrategic importance of the Central Asian countries when it first invested in the region in 2012. As a result, the company chose to establish an own location in Georgia. The logistics center at Tbilisi International Airport has since become a central hub for the growing exchange of goods between Europe and Central Asia, and within the Caucasus region. Free trade agreements with the European Union and the Eurasian Economic Union have further boosted trade levels and made Georgia an important transit country.

Today, manufacturers in the textiles, household goods, high-tech, and automotive industries all make use of Gebrüder Weiss’s services – from truck and rail transport to air and sea freight, customs clearance and warehouse logistics. Over the past five years, Gebrüder Weiss’s Georgian operation has processed around 130,000 shipments weighing some 470,000 tons.

The international transport and logistics company Gebrüder Weiss has expanded its location network in Romania. South-east of Bucharest, in Popesti-Leordeni, the logistics provider has officially launched operations at a new terminal, following a major investment of 20 million euros.

“The second location complements our existing facility west of the capital in Bolintin-Deal, thus facilitating an even more efficient distribution of goods in the metropolitan area. In this way, we offer first-rate conditions to provide even better logistics support to Romania’s emerging economy,” affirms Wolfram Senger-Weiss, CEO of Gebrüder Weiss.

The modern terminal has an area of around 19,000 square meters for warehouse logistics, transshipment, administration, and favorable transport connections to the Black Sea port of Constanta and neighboring Bulgaria. It is equipped with heat pumps, and the installation of a photovoltaic (PV) system is under consideration for the future, along with charging stations for electric vehicles. One of the location’s customers is an international paint manufacturer, for whom Gebrüder Weiss stores 12,000 pallets for distribution across the country.

“The increasing traffic load in the capital requires a two-terminal solution enabling us to supply the metropolitan area from two geographic directions, thus making the distribution of goods more efficient,” Country Manager Viorel Leca explains. In the first six months of 2024, the new hub handled 78,000 shipments with a total weight of more than 35,000 tons. “In light of our current warehouse occupancy rate of 70%, we are planning to expand our client portfolio in the near future. The purchased land, with a total area of 70,000 square meters, allows us to build additional storage and cross-dock spaces, depending on future projects", Viorel Leca added.

30th anniversary of Gebrüder Weiss Romania
The opening of the new terminal coincides with Gebrüder Weiss celebrating the thirtieth anniversary of its entry into the market in Romania. Gebrüder Weiss operates a comprehensive network of 13 locations across the country’s key economic regions.

“Over the past 30 years, Romania’s economic development has been impressive, and the country has become a sought-after manufacturing location. We are going to support the growth of industry and commerce in Romania with our logistics know-how into the future,” says Thomas Moser, Director and Regional Manager Black Sea/CIS at Gebrüder Weiss.

In the past year, 700 employees handled some 1.1 million shipments. Customers include international companies in the automotive, technology, and consumer goods sectors. From its Romanian locations, the logistics provider operates transports by truck to Germany, France, Hungary, and the Czech Republic and handles air and sea freight transports to destinations all over the world.

Over in the Far East, international transport and logistics company Gebrüder Weiss is offering dedicated e-commerce solutions for some of China’s most prestigious baijiu brands. Made from fermented sorghum or other varieties of grain, baijiu is considered China’s national drink and is one of the world’s most popular spirits. Premium baijiu brands are considered luxury goods and a status symbol in China.

“We have set up a warehouse in the western Chinese city of Chengdu, complete with its very own team, and developed a logistics solution designed to meet the specific requirements for high-end spirit brands,” remarks Yongquan Chen, General Manager of Gebrüder Weiss in China. Gebrüder Weiss operates 19 branches in the Greater China region.

The company’s services include storage, packing, delivery throughout China, insurance options, shipment traceability, and professional customer service. As soon as a customer orders these products through any of China’s numerous online retail platforms, the relevant data is sent straight to Gebrüder Weiss for order fulfillment. The goods are then collected from the warehouse, inspected, provided with a code, and packed up before being shipped to the end customer by truck or air freight. Many of these famous spirits are produced in the area around Chengdu, a major metropolis in the province of Sichuan. Chengdu is the most modern and economically important city in Western China and serves as a key transport hub. Gebrüder Weiss has been running its own location here since 2006.

Gebrüder Weiss provides its services to baijiu brands, including Quanxing, Fenggu, Jiangkouchun, the Sichuan Liquor Group (Chidu), and Xiaojiaolou. “Gebrüder Weiss’ services have improved our logistics and reduced the amount of damage to our products during transport,” says Wang Xikai, Head of E-Commerce at Quanxing, “This has enhanced our customers’ shopping experience and is helping us to hold our own amid the tough competition in e-commerce.”

Premium spirit brands face a host of challenges when it comes to e-commerce and warehousing. “If the spirits themselves and the packaging are not professionally managed and tracked, this allows fake products to break into the market, which damages the brand’s reputation and undermines customer confidence,” explains Yongquan Chen. Flexibility, quick response times, and reliable customer service are crucial for enabling brands to adapt to changes in consumer structure and consumption patterns.

Traceability guarantees authenticity
Ensuring traceability throughout the process is essential: High-end baijiu products are expensive, and customers absolutely need to be able to trust that they are true originals. “The authenticity of any returned products needs to be verified too,” points out Yongquan Chen. “Our tracking and management system with unique QR codes and corresponding order numbers guarantees this.” The warehousing system assigns each order parcels or gift boxes in the right size. The customer service team is quick and professional in dealing with any after-sales issues, such as overdue orders or changes of address.

Construction work for a new logistics hall has started in the Nagelsee industrial park in the municipality of Aldingen / Baden-Wuerttemberg. The international transport and logistics company Gebrüder Weiss is leading the building project. “There is a high demand for storage space in industry and commerce. This new building will enable us to provide our customers with 4,000 square meters of additional space for their goods,” explains Yvonne Reichardt, Location Manager of Gebrüder Weiss in Aldingen.

The logistics hall is slated for completion by the end of the year. It will serve as storage and increase capacities for national and international transhipment. The total investment is 8.5 million euros. The special features of the building include a washing plant for special transport containers, so-called euro containers, as well as a rooftop photovoltaic system. The electricity produced will be used for electric stackers and pallet trucks. A heat pump and new charging stations for e-vehicles will also be provided by the logistics company for climate-friendly operations.

Some 60 employees, including six apprentices, are employed by Gebrüder Weiss at the Aldingen location. Each year, the site handles around 200,000 shipments, for customers from the engineering, automotive and construction industries, as well as electronics and metal processing. Aldingen boasts a direct connection to Gebrüder Weiss’s international transport network, with further links into Austria and Switzerland as well as Eastern Europe, the Caucasus region, and Asia.

In Southern Germany, Gebrüder Weiss has a total of ten locations: three in Baden-Württemberg (Aldingen, Altensteig, Esslingen) and seven in Bavaria (Bayreuth, Konradsreuth, Memmingen, Nuremberg, Passau, Straubing and Waldkraiburg).

Gebrüder Weiss opened a logistics terminal in the Kreckelmoos industrial estate in Reutte on March 22. The location is specifically designed to meet the requirements of locally based businesses in Tyrol, Austria. This will make the trips for the collection and delivery of import and export goods shorter and more flexible. They reach Reutte directly, are cross-decked and stored there, and delivered via short routes, including as express shipments. Customs clearance as well as air and sea freight services complete the on-site portfolio. The logistics company has invested around eight million euros in the new building, which was completed in less than a year. The location complements the existing Gebrüder Weiss branches in Innsbruck, Wörgl and Hall in Tyrol as well as the Bavarian ones in Memmingen, Waldkraiburg, Passau and Nuremberg.

Günter Schmarl, Branch Manager Tyrol at Gebrüder Weiss, explains what positive effects this has: “We reduce trips over the busy Fernpass road between Tyrol and Bavaria and provide relief for regional traffic because we bundle storage capacities scattered across the district close to the shippers and recipients of goods. Not only is this more efficient for everyone involved, it is also in keeping with the sustainability and climate strategy of the state of Tyrol, which aims to have regional distribution centers for the collection and delivery of goods.”

Some 30 employees are to be employed in Reutte in the mid-term, and there are also plans to train apprentices here. The terminal obtains most of its energy requirements from a 600-square-meter photovoltaic system installed on the roof of the hall. This system saves eleven tons of CO₂ per year and generates clean electricity for a heat pump that is used to control the ambient climate of the logistics center. Gebrüder Weiss aims to operate all of its logistics facilities around the world in a climate-neutral way by 2030, with the company increasingly relying on electricity from renewable sources to this end.

Gebrüder Weiss Reutte at a glance

Gebrüder Weiss expands its partnership with Toyota Motor in Kazakhstan. The logistics provider has been handling spare parts distribution to the Japanese automaker’s dealers since this year in Almaty, the country’s largest city. Existing services include the transportation of automobiles throughout Kazakhstan, daily deliveries of parts within Almaty city and warehouse logistics.

The Kazakh market is very important for Toyota. In 2021, the automaker sold around 14,000 vehicles there – equivalent to a share of around twelve percent of the country’s total automotive market. “We want to continue growing in Kazakhstan. For this, we need a reliable logistics partner who is very familiar with the local situation. Gebrüder Weiss has been providing us with high-quality service for more than a decade,” says Damira Alpysbayeva, Logistics Manager at Toyota Motor Kazakhstan.

As the most important Central Asian trading partner, Kazakhstan is also an attractive growth market for companies from Germany and Austria. Austrian export goods include pharmaceuticals, machinery, measuring instruments, paper and metal goods, which are mainly used in the petroleum industry. Gebrüder Weiss has been represented in Kazakhstan since 2007 and is now an established logistics service provider for industry and trade. The service portfolio includes land transports (including multimodal), air and ocean freight services, customs, warehouse logistics and supply chain management. 

Central logistics hub on the New Silk Road
Kazakhstan is becoming increasingly important as a key handling point on the New Silk Road route – all the more so as alternative transport routes are currently in high demand due to the sanctions against Russia. The country also benefits from its favorable geographical location, which makes Kazakhstan an ideal hub for China’s trade in goods with Europe and West Asia. Gebrüder Weiss also operates locations along the New Silk Road in Türkiye, Georgia, Armenia, Uzbekistan and China.

The German Sustainable Building Council (DGNB) has awarded a gold certificate to the Gebrüder Weiss logistics center in Kalsdorf near Graz for its particularly resource-saving and eco-friendly building and operating concept. During the evaluation, ecological, economic and social aspects were taken into account, as were technical features. “This certification is the best proof that integral sustainability requirements have been implemented in the project with success,” says Johannes Kreißig, Managing Director of DGNB.

“The standards implemented in Graz allow us to set a group-wide quality benchmark for sustainable building at Gebrüder Weiss. An ideal working environment for our employees is just as important to us as is resource-saving construction and state-of-the-art energy management, which optimizes energy consumption and reduces operating costs,” explains Wolfram Senger-Weiss, CEO of Gebrüder Weiss. For many years, the company has taken sustainability aspects into account when planning its logistics centers. In future, the group plans to obtain certification for other facilities as well.

The high standard includes among others the efficient use of high-quality building materials and the use of wood from sustainable forestry. Another criterion is the property’s conversion capability: the facility in Graz is designed in such a way that it can also be used for other purposes, as well as enlarged or downsized module by module. A photovoltaics plant produces a maximum amount of electricity of 460 megawatt hours per year. Enough to meet around half of the energy needs of the entire location.
The logistics center in Graz has been operated by Gebrüder Weiss since 2021. With a 16,500 square meter logistics hall, a handling space of 6,500 square meters and 180 employees, the location is a central hub for transports to South-Eastern Europe.

The international transport and logistics company Gebrüder Weiss posted preliminary net sales of 2.54 billion euros for the 2021 financial year. This translates into a year-over-year rise of 43 percent (2020: 1.77 billion euros). More than 70 percent of this increase was generated by the Air & Sea business. The global shortage of cargo capacity resulted in shipping companies and airlines repeatedly raising their rates. The fact that these costs were passed on became a key contributor to the upsurge at Gebrüder Weiss, although this also created special challenges.

“2021 was another exceptional year and characterized by great volatility. The imbalance between low cargo capacities and high demand had a huge impact. It required considerable effort and dedication for us to deliver suitable transport solutions to our customers despite the bottlenecks. I am proud of everything our employees have achieved under these difficult conditions,” says Wolfram Senger-Weiss, CEO at Gebrüder Weiss.

To meet its customers’ needs in 2021, the company organized additional air freight charters by implementing “preighters,” i.e., converted passenger aircraft. The acquisition of the Ipsen Logistics operations in Germany, Poland, and Malaysia at the end of 2020 marked an important step forward for the global network. In total, the Air & Sea and Logistics division reported annual sales of 1,030 million euros (2020: 470 million euros).

The Land Transport and Logistics division succeeded in closing the year with sales up 16 percent to 1,277 million euros (2020: 1,104 million euros). To boost efficiency, Gebrüder Weiss deployed innovative technologies and strategies to handle transport planning, dispatch, and freight measurement; an intermodal link from Vienna to Germany’s Ruhr region was established. All of the Land Transport product groups set new records for consignments.

Via its Home Delivery service, Gebrüder Weiss transported some 1.74 million shipments to end consumers in Austria and multiple eastern European countries, further extending its market lead in this segment (2020: 1.37 million consignments). DPD Austria, partly owned by Gebrüder Weiss parcel service, delivered more than 66.5 million parcels in 2021. This corresponds to a 16 percent year-over-year increase; it was powered mainly by strong private-consumer business.

Robust market position in central and eastern Europe
In Bavaria, Gebrüder Weiss consolidated its southern German land transport network with a number of acquisitions. These were flanked by takeovers in Bulgaria and Turkey, while new locations were established in Hungary, the Czech Republic, and South Korea. All told, the logistics company invested 112 million euros in new construction and the expansion of existing sites (2020: 75.6 million euros) – the highest investment volume in the company’s history. The augmented network also required a larger workforce: the headcount rose by 8 percent and now totals nearly 8,000 employees.

14,500 users tap into the new myGW portal
With the goal of optimizing logistics processes for its customers, Gebrüder Weiss is turning increasingly to digital tools: “Expectations regarding speed, efficiency and transparency have risen enormously throughout the supply chain. The international rollout and further development of our myGW portal represent a major milestone,” says Wolfram Senger-Weiss. The digital platform offers customers real-time information on the flow of their goods and is already being utilized by more than 14,500 users across 19 countries. At the same time, several supply chain management projects were realized for high-profile customers. The logistics organization plans to continue growing in this area and enlarging its palette of digital services. “The Covid crisis has, however, also exposed the importance of controlling physical infrastructure. Our ‘Best of Both Worlds’ strategy – modern digital tools on the one hand and logistics facilities, cargo capacity, and well-trained employees on the other – has once again proven the right way forward,” says Senger-Weiss.

Carbon neutrality by 2030
The logistics specialist intends to achieve CO2 neutrality at its locations by 2030. In moving toward that goal, last year alone, eight photovoltaic systems were installed at logistics terminals in Austria and Germany. Further locations are due to be added this year. The company is also implementing new technologies: one of the world’s first hydrogen-powered trucks has already demonstrated its value in logistics operations, while other alternative drive technologies using liquid gas and electricity are in service for heavy goods and Home Delivery shipments. Gebrüder Weiss introduced a zero-emissions program offering its customers the option of paying a surcharge to offset the carbon emissions of each logistics service they use. These funds go towards supporting certified climate protection projects.

Gebrüder Weiss, an international transport and logistics company, is adding to its existing footprint in the Southeast with the opening of a newly constructed 6,200 square meters warehouse near Atlanta, Georgia. This month, the new facility opens at the Rockdale Technology Centre, Building 100, 2430 Dogwood Drive SE in Conyers, Georgia. Nearly 20 new full-time employees are expected to join Gebrüder Weiss at this location over the next few months. The warehouse will provide businesses with storage, pick and pack, major retailer compliance capabilities, e-commerce solutions, and value-added services such as kitting. 

A new warehouse operation in Atlanta is a welcome announcement as the logistics industry continues to reel from the impact of the pandemic. Gebrüder Weiss, a family-owned company with more than 500 years of history, remains committed to its growth strategy in the United States. Operations at the new warehouse are already in full swing and increase the organization’s operational capabilities in the Southeast. The warehouse is designed with 22 dock doors, Early Suppression, Fast Response (ESFR) sprinklers, racking, and bulk and small part distribution areas.

“With freighting and shipping costs reaching levels we’ve never seen, providing customers with a new warehouse in the Southeast allows them to have better control over outbound costs and improves product delivery time,” said Mark McCullough, CEO of Gebrüder Weiss USA.  “Customers can continue to use a single Warehouse Management System solution while taking advantage of an additional location in Atlanta. We can work with them to split inventory and create efficiencies in their supply chain by being closer to customers and reducing lead times,” he added.

Gebrüder Weiss has a strong reputation for service excellence and financial strength as an independent, global logistics brand. The company will continue to offer a range of integrated services to businesses, from order management to the final mile distribution at its Atlanta warehouse. With this latest expansion, Gebrüder Weiss goes one step further to provide customers with the assurances they require to stay in business during stressful times.

Liebherr Domestic Appliances is one of the leading producers of refrigerators and freezers in Central and Eastern Europe. Gebrüder Weiss has been running an exclusive warehouse for Liebherr`s active international business segment since the beginning of the year. The domestic appliances are stored in a 5,000 square meter terminal in Graz from which they are transported to Liebherr affiliates in seven countries across Eastern Europe.

Liebherr makes its domestic appliances for Europe in Germany (Ochsenhausen), Austria (Lienz) and Bulgaria (Marica). Gebrüder Weiss transports the refrigerators from Graz to the Czech Republic, Poland, Slovenia, and Slovakia. “The geographical position of our location in Styria is perfect for transporting goods to Eastern Europe. We put together the distribution network in close coordination with Liebherr and the processes are running very smoothly,” explains Gerhard Haas, Branch Manager Graz at Gebrüder Weiss. The logistics provider was able to implement the project within a very short space of time despite the exceptional circumstances attributable to COVID-19 disruptions. The distributor agencies in Bulgaria, Romania and Hungary are supplied directly by Gebrüder Weiss from the Liebherr facility in Marica, Bulgaria.

Workflows perfectly managed by myGW 
Thanks to the logistics provider’s digitalization initiatives, it is possible to track all processes via the myGW customer portal in real time. Doing so ensures a high degree of transparency for Liebherr along the entire supply chain, covering everything from stock levels to return management and goods estimated time of arrival. This also means that the Liebherr distribution agencies in Eastern Europe know where their consignments are at all times. This is a novelty in many regions of Eastern Europe. 
“The high level of transparency provided by myGW, combined with the strong Eastern European expertise of Gebrüder Weiss, is what won us over,” says Josef Oberessl, Manager Logistics Central & South Europe, at Liebherr. “In doing so, we are putting our faith in the many years of expertise of Gebrüder Weiss along with its established and dense network of branches. The market in Central and Eastern Europe is very important in our view as we continue to see considerable potential for growth there.”

The two businesses are planning to take their next steps together at the end of 2021 when, in addition to distribution to the dealers, Gebrüder Weiss will also take over Liebherr’s home delivery services in Eastern Europe.

Gebrüder Weiss, a global freight forwarder with a core business of overland transport, air, and sea freight and logistics, welcomes Rittal North America, a global manufacturer of industrial and IT enclosures, to its Midwest warehouse and North American headquarters in Chicago. The organizations are working together to shorten delivery times, expand service capabilities, and improve the customer experience. By collaborating with Gebrüder Weiss, Rittal expands its U.S. footprint for more responsive enclosure delivery to integrators, OEMs, machine builders, panel builders, and data centers in the Midwest.

“We have a very strong reputation for creating custom solutions and understanding the delicate details that go with warehousing and transporting sensitive technology for the IT industry,” said Mark McCullough, CEO of Gebrüder Weiss USA. “We are delighted to be expanding our long-time European relationship with Rittal into North America to work with them on a comprehensive strategy to move their product to market at an even faster pace,” McCullough added.

Gebrüder Weiss works with clients to not only outsource warehouse logistics and fulfillment processes to help organizations increase flexibility and efficiency, but the logistics experts also engage with clients to optimize its operational processes through strategic warehouse locations. Working collaboratively, the two companies will enhance Rittal’s offering to its customers in the Midwest.

“We wanted to help improve our customer’s productivity and their competitive edge. By collaborating with Gebrüder Weiss, we can better serve customers with our quality engineered products by providing more responsive delivery in the Midwest,” said Mike Freund, CEO at Rittal.

For more information on services provided by Gebrüder Weiss, visit or call 847.795.4300

The international transport and logistics company Gebrüder Weiss is also maintaining its growth course in Slovakia. There, the company can look back on a financial year with strong sales. “The positive development is largely the result of high demand in the e-commerce sector. In addition, we were able to attract important customers who were impressed with our tight network and direct connection possibilities to all European markets," says René Stranz, Country Manager Gebrüder Weiss Slovakia. In the area of land transport and home delivery, for example, the company recorded an increase in shipments of around 40 percent.

New warehouse, more employees
Gebrüder Weiss has responded to the growing volume of shipments by expanding its logistics space at the Bratislava location. There is now almost 20,000 square meters more space on site. In addition to new offices and spacious outdoor areas, the warehouse capacity has been increased by 5,000 square meters (total: 15,000 m2) and the handling area by another 2,200 square meters (total: 6,000 m2). The number of employees also increased by 20 percent. “This means we are well equipped to smoothly handle shipment peaks, such as on Black Friday, and to meet our customers' expectations in terms of precision and service quality,” says Stranz. 

The logistics company invested around seven million euros in the expansion, taking ecological aspects into account as well; for example, installing an intelligent heating and cooling system and paying attention to LED lighting and low-energy consumption equipment throughout. Looking ahead, the company already has its sights set on possible further growth: an additional area of 10,000 square meters is available for future extension.

High economic stability
The sustainable management of the logistics company was also confirmed in July by the certificate of the rating agency Bisnode / Dun & Bradstreet. Gebrüder Weiss received the maximum score and is therefore one of the “Top Rating Companies” in Slovakia. Under this category, the renowned credit rating service provider groups together such companies that are characterized by financial stability and high creditworthiness.

Gebrüder Weiss has been represented in Slovakia since 1993 and today operates four locations there with around 180 employees. Many of its customers come from the high-tech, automotive and e-commerce sectors. In the coronavirus year of 2020, they were also able to win a major international customer from the cleaning technology sector.