Returns management

We make sure that the professional handling of returns becomes a part of your online business's success.

Online shops cannot succeed nowadays without professional returns management. At Gebrüder Weiss, you've come to the right place: we make sure that consignments which have been the subject of a complaint get back to us quickly, whether the sale was B2B or B2C. If necessary, we swap the goods for loaned equipment, check the return shipment against your criteria and keep you up to date every step of the way. If we find that the product is in tip-top condition, we repackage it and make sure it gets back into your inventory as fast as possible. Damaged goods are dealt with by the orange returns experts as specified by you.

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